Product IdentifiersSold by Independent auto electricians, Online auto parts stores and Specialist 4WD stores from September 2018 to January 2019 Tow-Pro Elite V2 Electric Trailer Brake Controller within affected serial number range - (see the Redarc website) Note: Trailer should brake normally if installation was carried out exactly as specified by the product manual using dedicated wiring from a single battery - owners should seek out a repair regardless
There is potential at any time during use for the Brake Controller to fail to engage the trailer brakes. If the trailer brakes fail to engage, there may be an increased risk of an accident for the driver or to other road users.
What to do...
Take the vehicle/trailer to your installer to seek a free repair or call REDARC Electronics Technical Support line to receive details on a dealer network to arrange a free repair. If the Tow-Pro V2 electric trailer brake controller is not installed on a vehicle, contact REDARC to arrange a free replacement.