Potentially Asbestos Impacted Fire Doors- sold by Pacific Door Systems Limited (PDS)
Product Identifiers
Certain Pyropanel-brand fire-rated doors manufactured by PDS that may be impacted by a contamination issue and for which fire tags (labels) have not been issued, which we understand would consist of:
- Category A – fire-rated doors with an FRB core for which impact of the contamination issue cannot be ruled out, and which doors are already installed but with further ‘invasive’ type works such as in the nature of hardware install pending.
- Category B – fire-rated doors with an FRB core for which impact of the contamination issue cannot be ruled out that have been supplied but not yet installed.
Sold or supplied by PDS from 1 March 2021 to 11 August 2025 (but with the precise timeframes of the contamination issue remaining under investigation)
Note images of the fire doors attached to this recall are illustrative examples of fire doors manufactured by PDS in the referenced product ranges at issue.
Subject to being in the categorisation described above, doors with the following product codes/identifiers:
- VP120 - Pacific VP120 Premium Fire Door -/120/60sm | Pacific Doors Systems | Pacific Doors
- VP120DA - Pacific VP120DA Double Action Door Set -/120/60sm | Pacific Doors
- VP120S - Pacific VP120-S Premium Sliding Fire Door Set -/120/30 | Pacific Doors
- VP240S - Pacific VP240-S Premium Sliding Fire Door Set -/240/30 | Pacific Doors
- VP30 - Pacific VP30 Premium Fire Door | Pacific Doors Systems | Pacific Doors
- VP30DA - Pacific VP30DA Premium Double Action Fire Door -/30/30 sm | Pacific Doors
- VP30HR - Pacific VP30HR Door Set -/30/30sm | Pacific Doors Systems | Pacific Doors
- VP60 - Pacific VP60 Premium Fire Door -/60/60sm | Pacific Doors Systems | Pacific Doors
- VP60DA - Pacific VP60DA Premium Double Action Fire Door -/60/60 sm | Pacific Doors
- VP60HR - Pacific VP60HR Door Set -/60/60sm | Pacific Doors Systems | Pacific Doors
- VP60S - Pacific VP60-S Premium Sliding Fire Door Set -/60/30 | Pacific Doors
- VP90 - Pacific VP90 Premium Fire Door -/90/60sm | Pacific Doors Systems | Pacific Doors
- VP90S - Pacific VP90-S Premium Sliding Fire Door Set -/90/30 | Pacific Doors
The Hazard!
Pacific Door Systems Limited (PDS) recently became aware of a contamination issue involving asbestos fibres impacting one of the categories of fire-rated door ‘cores’ (known as ‘FRB board’ or ‘FRB core’) previously used by PDS in production of Pyropanel fire-rated doors. The FRB board is manufactured by a third party outside of New Zealand.
PDS wishes to stress that the FRB board does not contain asbestos by design. Instead, this is a contamination event in relation to which an explanation and more information is being sought from the third-party manufacturer. It continues to appear that the contamination event as it has impacted FRB board is not ‘uniform’ and therefore should only have affected a portion of the fire-rated doors within the categorisation that are the subject of the recall, with investigations ongoing including as to the precise time period at issue. The 'number of known affected units' (based on PDS' records) and the 'date range this product was sold' that are listed further below are placeholders at present.
Please note that the recall applies to doors in the category the subject of the recall 'for which impact of the contamination issue cannot be ruled out', and we are still assessing whether it is feasible to test potentially affected doors first in order to confirm whether they are impacted or not, so as to limit application of the remedy to only those doors that are confirmed as impacted. If that testing approach is not feasible, the remedy may be applied to all potentially affected doors in the category the subject of the recall.
The hazard arising from the contamination event is potential exposure to asbestos fibres when ‘invasive’ type work is being performed on doors in the category the subject of the recall (such as in the nature of door hardware installation), where impact of the contamination issue on the doors in question cannot be ruled out.
For completeness, WorkSafe New Zealand has confirmed our understanding that for fire-rated doors already installed with the FRB board fully encapsulated, those doors, if left intact, pose no to negligible risk of asbestos exposure and, accordingly, we understand there is no health and safety imperative for the intact doors to be removed and replaced. Potentially impacted doors for which installation works are complete and thus the fire tag (label) has been issued, including relating to door hardware, are therefore not being recalled. We refer to these as Category C doors under the 'What to do' heading.
What to do...
Customers who have purchased any of PDS’ fire-rated doors can check their order details, or enquire with PDS directly using the details provided in this notice, to confirm whether any of purchased doors are part of the relevant product ranges.
PDS is actively contacting customers to whom fire-rated doors have been supplied where those doors fall into the category the subject of the recall.
Affected customers should:
- Handle any doors in the potentially impacted categories as if they could contain asbestos, out of an abundance of caution.
- Not carry out invasive works on the doors until impact of the contamination event has been ruled out, or the doors have been replaced.
- Share this information with relevant contractors and personnel on site, including (for example) door hardware installers.
- Where the doors have not yet been installed, store them in a location where they cannot be damaged.
For completeness, although not being recalled, the guidance from WorkSafe New Zealand is that for Category C doors (i.e, potentially impacted doors for which installation works are complete and thus the fire tag (label) has been issued), the relevant PCBU/s having control over the premises must:
- adopt a blanket asbestos presence presumption for asbestos risk management purposes; and
- update their asbestos registers and asbestos management plans accordingly (or create these for premises that previously had no asbestos present).
Enquiries can be sent to support.pacificdoors@assaabloy.com
Product safety tips
PDS would suggest obtaining the latest guidance from WorkSafe New Zealand or other experts in this context regarding such works, and also link here and here to some documentation that may be instructive
Pacific Doors | Important Notice
Product Identifiers
Certain Pyropanel-brand fire-rated doors manufactured by PDS that may be impacted by a contamination issue and for which fire tags (labels) have not been issued, which we understand would consist of:
- Category A – fire-rated doors with an FRB core for which impact of the contamination issue cannot be ruled out, and which doors are already installed but with further ‘invasive’ type works such as in the nature of hardware install pending.
- Category B – fire-rated doors with an FRB core for which impact of the contamination issue cannot be ruled out that have been supplied but not yet installed.
Sold or supplied by PDS from 1 March 2021 to 11 August 2025 (but with the precise timeframes of the contamination issue remaining under investigation)
Note images of the fire doors attached to this recall are illustrative examples of fire doors manufactured by PDS in the referenced product ranges at issue.
Subject to being in the categorisation described above, doors with the following product codes/identifiers:
- VP120 - Pacific VP120 Premium Fire Door -/120/60sm | Pacific Doors Systems | Pacific Doors
- VP120DA - Pacific VP120DA Double Action Door Set -/120/60sm | Pacific Doors
- VP120S - Pacific VP120-S Premium Sliding Fire Door Set -/120/30 | Pacific Doors
- VP240S - Pacific VP240-S Premium Sliding Fire Door Set -/240/30 | Pacific Doors
- VP30 - Pacific VP30 Premium Fire Door | Pacific Doors Systems | Pacific Doors
- VP30DA - Pacific VP30DA Premium Double Action Fire Door -/30/30 sm | Pacific Doors
- VP30HR - Pacific VP30HR Door Set -/30/30sm | Pacific Doors Systems | Pacific Doors
- VP60 - Pacific VP60 Premium Fire Door -/60/60sm | Pacific Doors Systems | Pacific Doors
- VP60DA - Pacific VP60DA Premium Double Action Fire Door -/60/60 sm | Pacific Doors
- VP60HR - Pacific VP60HR Door Set -/60/60sm | Pacific Doors Systems | Pacific Doors
- VP60S - Pacific VP60-S Premium Sliding Fire Door Set -/60/30 | Pacific Doors
- VP90 - Pacific VP90 Premium Fire Door -/90/60sm | Pacific Doors Systems | Pacific Doors
- VP90S - Pacific VP90-S Premium Sliding Fire Door Set -/90/30 | Pacific Doors