Product Identifiers

Sold nationwide from July 2023 to December 2023 

Product Identifiers:

  • SKU: Codes: 8369 and 8445
  • Barcode numbers: 9312615483699 and 9312615484450

Supplier Contact

Sax International

Responsible Agency

https://www.mbie.govt.nz

The Hazard!

The product is being recalled because initial testing found unidentified mineral fibres that were consistent with asbestos. Please note this is a voluntary recall undertaken by Sax International and additional testing is currently being undertaken to determine the risk of the product in New Zealand.

The latest health advice is:

  • Exposure to asbestos does not cause any immediate health problems. The health conditions linked to asbestos develop over a long period – typically 15 to 40 years.
  • The risk of developing asbestos-related health conditions, such as some types of cancer and lung disease, is linked to the nature and quantity of asbestos and the length of time a person was exposed to it.
  • There is no safe level and therefore we try to avoid all exposure.
  • For most people who have these products at home, the quantities involved will be small. That is very different to the greater risk for people who might be exposed during construction work or through the mining industry.

What to do...

Stop using the products immediately.

Follow the specialist advice on safe containment, removal and disposal for:

If you purchased this product for personal, domestic or household use, contact the supplier or store for refund options. If you’ve incurred losses (e.g. in clean-up costs etc), you might be able to obtain damages from the supplier under the Consumer Guarantees Act. This will be for consumers to discuss directly with the suppliers. You can find more information on your rights with unsafe products under the CGA here Know your rights to a refund, replacement or repair | Consumer Protection

To arrange a refund for this product, please provide proof of purchase (a receipt of purchase or a photo of the product with the current date written beside it) to customerservice@saxint.com.au

If anyone has used these products, there is no need for urgent medical attention. You can call Healthline free anytime on 0800 611 116 anytime to discuss any health concerns you may have. Healthline can advise if you, a child or a family member needs to see a healthcare professional for review.

Product Identifiers

Sold nationwide from July 2023 to December 2023 

Product Identifiers:

  • SKU: Codes: 8369 and 8445
  • Barcode numbers: 9312615483699 and 9312615484450

Supplier Contact

Sax International

Responsible Agency

https://www.mbie.govt.nz