Product Identifiers
Sold from July 2024 to December 2025 at the below retailers:
- Galaxy World Gisborne
- LiveWire Birkenhead
- LiveWire Sylvia Park
- Funzone Hamilton
- Play2Win Palmerston North
- Play2Win Whanganui
- Play2Win New Plymouth
- Ten Pin Tauranga
- Motion Entertainment
- Prizezone Hastings
Glow Sand Art
- Product Code: 8022 - Bottom of box
- Barcode: 1978000228481 - Back of box
The Hazard!
Note 3/09/2026: Ace Amusements has updated this notice. You can contact recalls@mbie.govt.nz for the previous version.
The product is being recalled by Ace Amusements because samples have tested positive for tremolite asbestos.
The product may cause a risk to health as asbestos has been detected in some samples after laboratory testing.
The latest Health New Zealand advice is:
- Exposure to asbestos does not cause any immediate health problems. The health conditions linked to asbestos develop over a long period – typically 15 to 40 years.
- The risk of developing asbestos-related health conditions, such as some types of cancer and lung disease, is linked to the nature and quantity of asbestos and the length of time a person was exposed to it.
- There is no safe level and therefore we try to avoid all exposure.
- For most people who have these products at home, the quantities involved will be small. That is very different to the greater risk for people who might be exposed during construction work or through the mining industry.
What to do...
Stop using the products immediately.
Please return to the store where the product was purchased for a ticket refund.
Follow the specialist advice on safe containment, removal and disposal for:
- Households/individuals from Health NZ here Asbestos in sand
- Educational facilities from Ministry of Education here Asbestos in coloured sand - Ministry of Education
- Other workplaces from WorkSafe here Asbestos in coloured sand | WorkSafe
Contact the supplier for refund options, if you’ve incurred losses (e.g. PPE or disposal costs), you need to submit the claim with receipts as evidence of expense for review and assessment under the Consumer Guarantees Act.
If anyone has used these products, there is no need for urgent medical attention. You can call Healthline free anytime on 0800 611 116 anytime to discuss any health concerns you may have. Healthline can advise if you, a child or a family member needs to see a healthcare professional for review.
Product safety tips
Safety advice for consumers who have products containing sand Asbestos in sand products – Product Safety New Zealand
Product Identifiers
Sold from July 2024 to December 2025 at the below retailers:
- Galaxy World Gisborne
- LiveWire Birkenhead
- LiveWire Sylvia Park
- Funzone Hamilton
- Play2Win Palmerston North
- Play2Win Whanganui
- Play2Win New Plymouth
- Ten Pin Tauranga
- Motion Entertainment
- Prizezone Hastings
Glow Sand Art
- Product Code: 8022 - Bottom of box
- Barcode: 1978000228481 - Back of box