Fitbit Sense and Versa 3
Product Identifiers
Fitbit Sense and Versa 3 smartwatches.
This issue does not affect all Sense and Versa 3 devices; if a consumer’s device is not impacted by the overheating issue, the battery will perform the same as before.
Consumers can submit a request to find out if their device is impacted here
The Hazard!
Fitbit identified that certain Fitbit Sense and Fitbit Versa 3 devices are affected by a potential battery overheating issue, which may pose a risk to consumers.
What to do...
A firmware update provides new battery management features to reduce the risk of the affected device’s battery overheating.
Upon receipt of the notice which will start rolling out to users on January 21, 2025, consumers should install the update immediately by syncing the device to the Fitbit app on their phone.
Product Identifiers
Fitbit Sense and Versa 3 smartwatches.
This issue does not affect all Sense and Versa 3 devices; if a consumer’s device is not impacted by the overheating issue, the battery will perform the same as before.
Consumers can submit a request to find out if their device is impacted here