Product Identifiers
The rating label shows the model number DD90-11 or DD60-10. Units affected have serial numbers between 19079 1000 and 22336 5720.
Supplier Contact
Davey Water Products Pty Ltd
7 Rockridge Avenue, Penrose, Auckland 1061, New Zealand
The Hazard!
Dyna Drive DD60-10 and DD90-11 model pumps may not be adequately earthed.
This poses a risk of electric shock, which can cause injury.
What to do...
Stop using the affected DynaDrive DD60-10 and DD90-11 model pumps immediately by following these steps:
- Switch off power at the switchboard using the main breaker switch. If you are unsure how to do this, contact Davey Water Products on 0800 654 333
- Inspect the rating label to verify whether the pump is affected by the recall.
- If the pump is not affected by the recall, switch power back on at the switchboard using the main breaker switch. Continue to use your pump as normal.
- If the pump is affected by the recall, then you should unplug the pump, take a photo of the pump rating label, and register your product using the below link or contact Davey Water Products.
- With the pump unplugged, immediately switch power back on at the switchboard using the main breaker switch.
- Davey will organise a free infield service inspection/repair by a certified technician.
The technician will verify the earth terminal connection and repair if necessary.
https://www.daveywater.com/nz/product-service-campaign-dynadrive
https://www.daveywater.com/nz/electrical-product-safety-information
Product Identifiers
The rating label shows the model number DD90-11 or DD60-10. Units affected have serial numbers between 19079 1000 and 22336 5720.
Supplier Contact
Davey Water Products Pty Ltd
7 Rockridge Avenue, Penrose, Auckland 1061, New Zealand