DT SWISS ERC/CRC/HEC Wheel
Product Identifiers
Sold from 22 May 2024 to 6 February 2025 at Marleen Wholesalers LTD
Affected Products:
- ERC 1100, 1400, 1600 DICUT 35 / 45 ERC 1600 SPLINE 35 / 45 ERC LOG CLASSIC 45
- CRC 1100 DICUT 45 CRC1400, 1600 SPLINE 35 /45
- HEC1400 SPLINE 45
Only wheels with a DT Swiss ID number from 2750000 and higher are affected from this stop-use notice. All other products are not affected.
The DT Swiss ID is a unique alphanumeric designation of a product assigned by us as the manufacturer. It is attached to the product with a tamper-proof sticker, in the form of a QR- or Dot-code and a 7-digit identification number.
The DT Swiss ID sticker can be found in three positions on the rim:
- Check your rim between the spokes
- Check on the rim tape
- Check the rim well
The Hazard!
Spontaneous delamination (separation of carbon layers) of the rim flange may occur, which could significantly compromise the structural integrity of the wheel.
As a result, there is an increased risk of accidents that could lead to property damage, serious injury, or death.
What to do...
Out of an abundance of caution, and in the interest of consumer safety, we are asking all customers to stop using the affected products and all distributors, manufacturers, and retailers to remove the affected aroducts from commerce immediately.
This Stop-Use Notice remains in effect until the cause has been fully clarified. You will find a step-by-step instruction below.
If you have any questions regarding the stop-use notice, need assistance in verifying whether your wheels are affected, or suspect any damage contact DT SWISS using the contact details below
More information on the recall can be found: https://www.dtswiss.com/recall
Product Identifiers
Sold from 22 May 2024 to 6 February 2025 at Marleen Wholesalers LTD
Affected Products:
- ERC 1100, 1400, 1600 DICUT 35 / 45 ERC 1600 SPLINE 35 / 45 ERC LOG CLASSIC 45
- CRC 1100 DICUT 45 CRC1400, 1600 SPLINE 35 /45
- HEC1400 SPLINE 45
Only wheels with a DT Swiss ID number from 2750000 and higher are affected from this stop-use notice. All other products are not affected.
The DT Swiss ID is a unique alphanumeric designation of a product assigned by us as the manufacturer. It is attached to the product with a tamper-proof sticker, in the form of a QR- or Dot-code and a 7-digit identification number.
The DT Swiss ID sticker can be found in three positions on the rim:
- Check your rim between the spokes
- Check on the rim tape
- Check the rim well