DT SWISS ARC, ERC, CRC & HEC Wheel
Product Identifiers
Sold from 22 May 2024 to 23 June 2025 at Marleen Wholesalers LTD
Affected Products:
- ARC 1100, 1400, 1600 DICUT 50 / 55 / 65
- ARC 1600 SPLINE 50 / 55 /65
- ERC 1100, 1400, 1600 DICUT 35 / 45
- ERC 1600 SPLINE 35 / 45
- ERC LOG CLASSIC 45
- CRC 1100 DICUT 45
- CRC 1400, 1600 SPLINE 35 / 45
- HEC 1400 SPLINE 45
The Hazard!
Spontaneous delamination (separation of carbon layers) of the rim flange may occur, which could significantly compromise the structural integrity of the wheel.
As a result, there is an increased risk of accidents that could lead to property damage, serious injury, or death.
What to do...
If your product is identified as affected, we ask that you share your contact details with us using the appropriate form to register the product for this product safety recall. https://www.dtswiss.com/en/recall
Once registered, we will contact you immediately by email to start the recall process. Since not all products in the specified model series are actually affected by a product defect, we will check all products returned to us using a quality test developed for this product safety recall in order to identify the defective products. With this quality test, we set internal company requirements that exceed the specifications of the relevant industry standard (ISO 4210 series).
Only products that meet these strict internal company requirements are declared safe, labelled accordingly, and added to a whitelist with their serial number so that they can be returned after approval.
Product Identifiers
Sold from 22 May 2024 to 23 June 2025 at Marleen Wholesalers LTD
Affected Products:
- ARC 1100, 1400, 1600 DICUT 50 / 55 / 65
- ARC 1600 SPLINE 50 / 55 /65
- ERC 1100, 1400, 1600 DICUT 35 / 45
- ERC 1600 SPLINE 35 / 45
- ERC LOG CLASSIC 45
- CRC 1100 DICUT 45
- CRC 1400, 1600 SPLINE 35 / 45
- HEC 1400 SPLINE 45