29 May 2024

Country Road Two-tone mug

Product Identifiers

Country Road Two- Tone Demm Mug

60292978- 4075 SAPPHIRE

60292978- 7689 BERMUDA

60292978- 569 LILAC

60292978- 185 DARK OLIVE

Sold at Country Road

Supplier Contact

Country Road Group

Responsible Agency

https://www.mbie.govt.nz

The Hazard!

A safety hazard has been identified due to a manufacturing defect in some mugs, causing the mug to unexpectedly break when hot liquid is poured into the mug, resulting in the base separating from the body of the mug.

This defect can pose significant risk, which can result in burns, lacerations, and scalding.

What to do...

1. Stop using the mug immediately
2. Return the products to any Country Road store for a full refund or replacement mugs in a different design.
3. Contact Country Road via email if you are unable to return the product, or if you have sold or gifted it to another person

Product Identifiers

Country Road Two- Tone Demm Mug

60292978- 4075 SAPPHIRE

60292978- 7689 BERMUDA

60292978- 569 LILAC

60292978- 185 DARK OLIVE

Sold at Country Road

Supplier Contact

Country Road Group

Responsible Agency

https://www.mbie.govt.nz