Product Identifiers
COROLLA 2015 – 2017. Not all vehicles in the model years are involved.
The Hazard!
The subject vehicles are equipped with a 2NR-FKE, and due to an improper tightening of the starter motor through bolts, they may loosen over time.
This can cause misalignment of the starter internal components and reduce starter output over time until the starter cannot start the engine. In this condition, repeatedly engaging the starter to try to start the engine could cause the wire harness to overheat, damaging the wire insulation, potentially producing smoke and leading to a fire. Not all vehicles in the model years specified above are involved.
What to do...
Owners of affected vehicles will be sent a registered letter from Toyota New Zealand requesting that they contact their nearest authorised Toyota Store to arrange a convenient time to have the repairs completed at no cost. Owners of affected vehicles can:
- contact Toyota's Customer Dialogue Centre on 0800 TOYOTA (0800 869 682) for further information; and
- search their registration number here – https://www.toyota.co.nz/owners/recall/- to see if their vehicle is involved in the recall.
Product Identifiers
COROLLA 2015 – 2017. Not all vehicles in the model years are involved.