11 April 2023

Furrion Entertainment System remote control

Product Identifiers

A remote control supplied with the Furrion Entertainment System DV5700 & DV3300S. Fitted to Jayco RVs between 22nd June 2022 and 22nd March 2023.

Supplier Contact

Jayco Corporation Pty Ltd

Responsible Agency

https://www.mbie.govt.nz

The Hazard!

The remote control is operated with button batteries. The button battery warning symbols and information is not attached securely to the product.

The battery compartment does not contain a captive screw design to ensure the compartment is resistant to being opened by children.

If young children gain access to button batteries and ingest them, they are likely to suffer severe internal burn injuries, which can result in serious injury or death.

What to do...

Consumers should stop using the affected remote control immediately and store away from the reach of children. Consumers can return the product directly to Jayco dealers or authorized service agents. To find your nearest Jayco dealer or repair agent, please go to our website at www.jayco.com.au and select the “Ownership” tab at the top of the page. At the Ownership page, scroll down and select “Find a Service Agent”, and follow the prompts. Consumers can also contact Jayco by email at  campaigns@jayco.com.au

Product Identifiers

A remote control supplied with the Furrion Entertainment System DV5700 & DV3300S. Fitted to Jayco RVs between 22nd June 2022 and 22nd March 2023.

Supplier Contact

Jayco Corporation Pty Ltd

Responsible Agency

https://www.mbie.govt.nz