29 September 2014
Thermomix TM31 Food Processor/Cooker by Verwerk
Product Identifiers
Affected service number range 124231XX and 142031XXSupplier Contact
Thermomix New Zealand Limited
22 Catherine Street, Henderson, Auckland, 0612, New Zealand
The Hazard!
If the lid opens unexpectedly with the contents moving, hot mixed food or liquid may squirt and burn you or bystanders.
What to do...
If your contact details have changed or you did not purchase your TM31 from Thermomix please contact Thermomix to register your details to receive a replacement sealing ring.
To use your Thermomix safely in the mean time, ensure the TM31 is used as follows:
1) turn the speed selector to 1. after operating at speeds of level 4 and above;
2) leave the speed selector at level 1 for three seconds to ensure food stops circulating;
3) turn the speed selector to ‘open lid’ and carefully open the mixing bowl lid.
Product Identifiers
Affected service number range 124231XX and 142031XXSupplier Contact
Thermomix New Zealand Limited
22 Catherine Street, Henderson, Auckland, 0612, New Zealand