17 November 2017

Number 8 and Nouveau branded panel heaters, sold nationwide at Mitre 10 and Mitre 10 MEGA stores from February 2016

Product Identifiers

All heaters with the following date codes are affected: 4615 / 4715 / 4815 / 4915 / 5015 / 5115 / 5215 or xx16 / xx17 (xx = week - example week 49 is 4916) See the rating label on the back of the heater control unit - to see the rating label you will need to remove the top 2 wall mounting screws and gently rotate panel forward.

Supplier Contact

CDB
PO BOx 100 707, North Shore Mail Center, Auckland

The CDB recall call centre is open between 8.00am – 8.00pm Mon - Fri

YouTube- instructional video

Responsible Agency

https://www.mbie.govt.nz

The Hazard!

The heaters may overheat and could cause a fire.

What to do...

Stop using your heater immediately and check to see if its affected by using the product identifiers and YouTube video. Contact the CDB call centre for instructions on how to receive a replacement heater.

Product Identifiers

All heaters with the following date codes are affected: 4615 / 4715 / 4815 / 4915 / 5015 / 5115 / 5215 or xx16 / xx17 (xx = week - example week 49 is 4916) See the rating label on the back of the heater control unit - to see the rating label you will need to remove the top 2 wall mounting screws and gently rotate panel forward.

Supplier Contact

CDB
PO BOx 100 707, North Shore Mail Center, Auckland

The CDB recall call centre is open between 8.00am – 8.00pm Mon - Fri

YouTube- instructional video

Responsible Agency

https://www.mbie.govt.nz