20 July 2018

TOYOTA SAI, Model years 2009-2010

Supplier Contact

Toyota NZ Ltd

Responsible Agency

NZTA

The Hazard!

Hybrid Transaxle: Magnets on the MG1 motor shaft may move due to improper crimping of retaining plate. There is potential for a short circuit if the magnets contact the electric motor coil causing the vehicle to go into fail-safe mode. Worst case scenario, the hybrid system may shut down resulting in loss of motive power.

What to do...

As an owner of an involved vehicle, you will be contacted by registered letter requesting you to contact your nearest authorised Toyota Store to arrange a convenient time to have the repairs completed. Alternatively, contact Toyota's Customer Dialogue Centre to discuss.

Supplier Contact

Toyota NZ Ltd

Responsible Agency

NZTA