14 August 2017
TOYOTA HIACE, Model years 2013-2016
For involved Hiace vehicles; the rear sliding doors are equipped with a door latch system only in the rear of the door. This does not meet the requirement of entry doors prescribed in the “Safety Regulations for Road Vehicles”. Not all Hiace vehicles are involved.
What to do...
As an owner's of an involved vehicle, you will be contacted by registered letter requesting you to contact your nearest authorised Toyota Dealer to arrange a convenient time to have the repairs completed. Alternatively, contact Toyota's Customer Dialogue Centre to discuss. See details below.