16 March 2020

TOYOTA CAMRY, COROLLA, FJ, HIGHLANDER, PRADO, Various years 2013-2019

Product Identifiers

CAMRY 2017 - 2019, COROLLA 2017 - 2018, FJ 2013 - 2015, HIGHLANDER 2017 - 2019, PRADO 2013 - 2014

Supplier Contact

Toyota NZ Ltd

Responsible Agency

NZTA

The Hazard!

Fuel Pump: The subject vehicles are equipped with a low-pressure fuel pump, located in the fuel tank, that supplies fuel pressure to the fuel injection system. These fuel pumps may include impellers which have been manufactured incorrectly. Deformation of the impeller may cause the fuel pump to become inoperative. An inoperative fuel pump could result in illumination of check engine and master warning indicators, rough engine running, engine no start and/or vehicle stall while driving at low speed. However, in rare instances, vehicle stall could occur while driving at higher speeds, increasing the risk of a crash. NOT ALL VEHICLES IN THE MODEL YEARS ARE INVOLVED.

What to do...

As an owner of an involved vehicle, you will be contacted by registered letter requesting you to contact your nearest authorised Toyota Dealer to arrange a convenient time to have the repairs completed at no cost. Alternatively, contact Toyota's Customer Dialogue Centre to discuss.

Product Identifiers

CAMRY 2017 - 2019, COROLLA 2017 - 2018, FJ 2013 - 2015, HIGHLANDER 2017 - 2019, PRADO 2013 - 2014

Supplier Contact

Toyota NZ Ltd

Responsible Agency

NZTA