13 October 2023

Samsung top Loader Washing Machines

Product Identifiers

Affected washing machines were manufactured in 2010, 2011, 2012 and some models in 2013.

Affected model numbers: - SW75V9WIP - SW65V9WIP - SW80SPWIP - SW70SPWIP

Supplier Contact

Samsung Electronics Australia Pty Ltd

Responsible Agency

https://www.mbie.govt.nz

The Hazard!

In some circumstances, there is a chance that moisture may penetrate the electrical connectors of the machines causing a spark and potentially a fire hazard.

Samsung Electronics Australia is voluntarily conducting this recall to ensure the safety and quality of its products for its consumers. Recall launched - 30 Apr 2013.

What to do...

This recall is from 2013 and your machine may have been serviced by Samsung at that point.

If you are unsure, please contact Samsung.

Check the model name of your washing machine (see images).

Visit the Samsung website, call Samsung between 8am – 5pm or email Samsung to find out if your machine is affected.

Samsung will arrange for an authorised service technician to provide a free in-home service for all affected models.

If your washer is affected, until the service is performed, Samsung recommends that as a precautionary measure, you only use your washing machine if you are present or nearby to monitor it.

If you notice any smoke or smell coming out of the washing machine, turn off the machine at the power point.

Product Identifiers

Affected washing machines were manufactured in 2010, 2011, 2012 and some models in 2013.

Affected model numbers: - SW75V9WIP - SW65V9WIP - SW80SPWIP - SW70SPWIP

Supplier Contact

Samsung Electronics Australia Pty Ltd

Responsible Agency

https://www.mbie.govt.nz