Linus Ember and Linus Felix electric bicycles. (Recall completed Nov 2023)
Product Identifiers
Sold through the following retailers from September 2021 to April 2022:
Bicycle Junction (Wellington), Revolution Bicycles (Havelock North), Bike Station Nelson, Electric Bike Team (Auckland), Cycle World Dunedin, Christchurch Electric Bikes.
Linus Ember and Linus Felix electric bikes.
The affected bikes have serial numbers in the range of LXD20100421 to LXD20100520.
Bikes with serial numbers outside of this range are not affected.
The serial number is located on the section of frame on top of the motor, either in front of or behind the seat-tube (see image).
The Hazard!
The fork on the bike may have been affected by a manufacturing fault that can cause the fork to break.
If the fork breaks while the bike is being ridden, the rider could have an accident.
What to do...
Update (Nov 2023): Recall action complete in New Zealand.
Stop using the bike right now.
Identify whether your bike is affected by checking the serial number (info below).
Contact the retailer where you purchased the bike to organise for a replacement fork to be fitted to the bike (once this becomes available).
If you cannot identify if your bike is affected or you're unsure - contact the retailer where purchased for help.
Product Identifiers
Sold through the following retailers from September 2021 to April 2022:
Bicycle Junction (Wellington), Revolution Bicycles (Havelock North), Bike Station Nelson, Electric Bike Team (Auckland), Cycle World Dunedin, Christchurch Electric Bikes.
Linus Ember and Linus Felix electric bikes.
The affected bikes have serial numbers in the range of LXD20100421 to LXD20100520.
Bikes with serial numbers outside of this range are not affected.
The serial number is located on the section of frame on top of the motor, either in front of or behind the seat-tube (see image).