3 August 2016
Jeep Grand Cherokee, Model years 2014-2015
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Your vehicle may roll away, striking and injuring you, your passengers, or bystanders, if the vehicle’s engine is left running, the parking brake is not engaged, and the transmission is not in the “PARK” position before exiting the vehicle. Drivers may inadvertently fail to achieve the “PARK” position before exiting the vehicle. The electronic shift lever in your vehicle does not move like a conventional shifter. Your shift lever is spring loaded and returns to the same center position like a joystick, always returning to the center position after the desired gear is selected.
What to do...
Your dealer will repair your vehicle free of charge. To do this, your dealer will install new software to include an “Auto Park” feature which eliminates the possibility of the driver inadvertently failing to place the transmission into “PARK” prior to exiting the vehicle. The work will take about two hours to complete. However, additional time may be necessary depending on service schedules. Please contact your nearest dealer to make an appointment.