7 January 2020
HARLEY DAVIDSON TRIKE, Model years 2019-2020
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The electro-hydraulic control unit (EHCU) software on affected motorcycles may respond incorrectly to a faulty rear wheel speed signal by activating one of the rear brakes. Unintended activation of one rear brake could lead to an unexpected change in vehicle direction, which may increase the risk of a crash.
What to do...
Consumers with affected Trike model motorcycles should contact their nearest Harley-Davidson dealer immediately to schedule a safety recall service. The dealer will install new software in the electro-hydraulic control unit (EHCU) to rectify the issue, at no cost to the consumer. To find a local dealership, visit https://www.harley-davidson.com/au/en/find-a-dealer.html. IMPORTANT: Should consumers choose to ride their motorcycle before this safety recall service has been completed, to reduce the risk associated with this condition, we recommend that consumers disable traction control on their motorcycle BEFORE each ride per the following procedure: 1. Start motorcycle, but do not begin moving. (Note: the (TC) icon in the tachometer will be flashing.) 2. Press and hold the (TC) button on the left-hand control until the (TC) icon remains illuminated (solid) in the tachometer. This reflects that traction control is disabled. 3. Do not touch the (TC) button during vehicle operation. 4. Since the system resets with every ignition switch cycle, this procedure needs to be performed at the beginning of every ride until the safety recall service has been completed. NOTE: While the Traction Control function will be disabled, this does not affect other functions of the Reflex Defensive Rider System (RDRS). Reflex-Linked Brakes with Cornering-Enhanced ABS and Drag Torque Slip Control systems will remain operational. For more information or immediate assistance, contact Harley-Davidson Australia Pty Ltd (1 Sirius Road, Lane Cove West NSW 2066) at +61 2 9886 0600 in Australia or 1-414-343-4056 world-wide, or by email to email@example.com.