When the chairs are used incorrectly, the tapering of the inside bottom of a chair leg may lead to an entrapment or laceration hazard.
What to do...
Contact Freedom to get a free DIY plug insert kit. The plugs need to be inserted into the legs of the chairs. Once plugs have been inserted the safety risk is eliminated.
To order a free plug insert kit email email@example.com or visit a Freedom store.
Alternatively you can:
- Exchange your Utility chairs for our current Laurent mode,l available in two colours. The Laurent chair looks similar but does not pose the same safety risk as the design of the inner lower leg is different, or
- Return you Utility chairs to a Freedom store for a refund.