4 May 2022

Davey Water Products - Spa Quip 800 and 1200 Spa Controllers

Product Identifiers

Affected Spa's sold at Spa manufacturers, retailers and service centres from  to

Spa Quip 800 and 1200 Spa Controllers.
Spa pool controllers used in small to medium-sized spas and swim-spas.

Only controllers manufactured before February 2008 are affected by this recall.

How to identify the product
The controller is part of the inner workings of the spa and will be found behind the spa's cabinet or under decking adjacent to the spa. The exact location of the controller will vary depending on the spa design.

The simplest way to identify whether a spa is affected by this recall is to look at the spa's touchpad design. Spas with touchpads similar to those in these image above may contain an affected controller. If unsure, consumers can email a photograph of their spa touchpad to spaquiprecall@dwp.co.nz and a team member will confirm if it is an affected spa.

Serial number and model number
The product’s serial number can be found on a white label on the outer covering of the controller housing.

Affected serial numbers include:
 - the numbers ‘208’ or lower (e.g. ###208######), or
 - X05, X06, X07 and X08 (e.g. ###X05######).

Models: Q800-30, Q800-30LAN, Q800-30R, Q1200-35, Q1200-35R, Q1200-45, Q1200-45R and Q1200-60.

 

Supplier Contact

Davey Water Products Pty Ltd

Responsible Agency

https://www.mbie.govt.nz

The Hazard!

The controller has a flexible socket, which means it is possible for an AMP plug to be forced into the controller upside-down. This may cause the plugged-in device or parts touching the plugged-in device to become live.

Risk of electric shock, which can cause serious injury or death.
There has been a fatality associated with this product.

What to do...

If affected: disconnect / isolate, and stop using the spa.

Do not undertake any repairs or connect any new devices to the spa.

Contact Davey Water Products to arrange for a free replacement controller to be fitted to the spa by a certified technician, free of charge.

For more information, contact Davey Water Products via spaquiprecall@dwp.co.nz or contact your local Davey pool equipment dealer.

Product Identifiers

Affected Spa's sold at Spa manufacturers, retailers and service centres from  to

Spa Quip 800 and 1200 Spa Controllers.
Spa pool controllers used in small to medium-sized spas and swim-spas.

Only controllers manufactured before February 2008 are affected by this recall.

How to identify the product
The controller is part of the inner workings of the spa and will be found behind the spa's cabinet or under decking adjacent to the spa. The exact location of the controller will vary depending on the spa design.

The simplest way to identify whether a spa is affected by this recall is to look at the spa's touchpad design. Spas with touchpads similar to those in these image above may contain an affected controller. If unsure, consumers can email a photograph of their spa touchpad to spaquiprecall@dwp.co.nz and a team member will confirm if it is an affected spa.

Serial number and model number
The product’s serial number can be found on a white label on the outer covering of the controller housing.

Affected serial numbers include:
 - the numbers ‘208’ or lower (e.g. ###208######), or
 - X05, X06, X07 and X08 (e.g. ###X05######).

Models: Q800-30, Q800-30LAN, Q800-30R, Q1200-35, Q1200-35R, Q1200-45, Q1200-45R and Q1200-60.

 

Supplier Contact

Davey Water Products Pty Ltd

Responsible Agency

https://www.mbie.govt.nz